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FAQ

What are my payment options?
We accept Visa, MasterCard, American Express and Discover cards. 

What is your shipping policy?
We ship to all business in the contiguous 48 states. A shipping fee is added to all orders. Packages may be sent via the United State Postal Service (USPS) or the United Parcel Service (UPS).

After I place my order, how soon will I receive it?
We process, pack and ship out most orders within two business days. Many are shipped the same day or next business day. The total number of days that it will take for your package to arrive is determined by your U.S. location. Please reference the map below to determine days in transit for orders shipped via UPS.

Can I phone in my order?
Yes. Phone-in orders may be placed by calling 800-367-4693, ext. 240 Monday through Friday from 8:00 a.m. until 3:00 p.m. ET.

Is there tax?
A reseller's certificate must be faxed to us from businesses in the following states: Indiana, Maryland, New Jersey, New York and West Virginia. Otherwise, sales tax will be added. All other states are tax free.

How can I contact you by phone?
We can be reached by phone from 8:00 a.m. - 3:00 p.m. Monday through Friday at 800-367-4693, ext. 240 or by email at yum@georgehowe.com.

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